Um Rückfragen vorzubeugen, bitten wir um folgende Angaben:
* Thunderbird-Version: 45.1.0
* Betriebssystem + Version: Win 7
* Kontenart (POP / IMAP): IMAP
* Postfach-Anbieter (z.B. GMX): 1&1
* Eingesetzte Antiviren-Software: Antivir
* Firewall (Betriebssystem-intern/Externe Software):
* Router-Modellbezeichnung (bei Sende-Problemen):
Hallo,
seit dem Update auf 45.1.0 habe ich Probleme mit TB. Wenn ich auf Anhang klicke, um an eine Mail einen Anhang anzufügen, öffnet sich zumnächst der Windows-Ordner, doch dann stürzt Thunderbird komplett ab und muss neu gestartet werden.
Das passiert seit 2 Tagen in nahezu allen Fällen eines Anhangs.
Hat jemand Lösungsvorschläge?
danke vorab!
Keeper
Hier noch die entsprechende Fehlermeldung:
Code
AdapterDeviceID: 0x0ca2
AdapterDriverVersion: 9.18.13.1106
AdapterSubsysID: 2150174b
AdapterVendorID: 0x10de
Add-ons: %7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:4.7.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:45.1.0
AddonsShouldHaveBlockedE10s: 1
AvailablePageFile: 21391876096
AvailablePhysicalMemory: 9158508544
AvailableVirtualMemory: 3674820608
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 45350912
BreakpadReserveSize: 67108864
BuildID: 20160509110721
CrashTime: 1463767516
EMCheckCompatibility: true
Email:
EventLoopNestingLevel: 2
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1463603435
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0ca2, AdapterSubsysID: 2150174b, AdapterDriverVersion: 9.18.13.1106
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 100
StartupTime: 1463767420
SystemMemoryUsePercentage: 28
TelemetryEnvironment:
{"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20160509110721","version":"45.1.0","vendor":null,"platformVersion":"45.1.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":12215,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":2,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2926,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"de-DE","servicePackMajor":1,"servicePackMinor":0,"installYear":2014},"hdd":{"profile":{"model":"WDC
WD10EADS-22M2B0","revision":"01.0"},"binary":{"model":"WDC
WD10EADS-22M2B0","revision":"01.0"},"system":{"model":"WDC
WD10EADS-22M2B0","revision":"01.0"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"NVIDIA
GeForce GT
320","vendorID":"0x10de","deviceID":"0x0ca2","subsysID":"2150174b","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx
nvd3dum,nvwgf2um,nvwgf2um","driverVersion":"9.18.13.1106","driverDate":"1-18-2013","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"disabled"},"d2d":{"status":"unavailable","version":"1.0"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"de","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":16225},"addons":{"activeAddons":{"{e2fda1a4-762b-4020-b5ad-a41df1933103}":{"blocklisted":false,"description":"Ein
integrierter Kalender für
Thunderbird","name":"Lightning","userDisabled":false,"appDisabled":false,"version":"4.7.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16637,"updateDay":16939}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Das
Standard-Theme","name":"Standard","userDisabled":false,"appDisabled":false,"version":"45.1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16225,"updateDay":16939},"activePlugins":[{"name":"Shockwave
Flash","version":"21.0.0.242","description":"Shockwave Flash 21.0
r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16939}],"activeGMPlugins":{},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 25615003648
TotalPhysicalMemory: 12808454144
TotalVirtualMemory: 4294836224
URL:
Vendor:
Version: 45.1.0
Winsock_LSP: MSAFD-Tcpip [TCP/IP] : 2 : 1 :
MSAFD-Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [RAW/IP] : 2 : 3 :
MSAFD-Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD-Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP-TCPv6-Dienstanbieter : 2 : 1 :
RSVP-TCP-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP-UDPv6-Dienstanbieter : 2 : 2 :
RSVP-UDP-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: de