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Attachments deleted, but usage number did not change.

  • loophole64
  • February 12, 2020 at 1:59 AM
  • Closed
  • Thread is Unresolved
  • loophole64
    Junior Member
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    30. Jan. 2020
    • February 12, 2020 at 1:59 AM
    • #1

    Please, give the following information:

    • Thunderbird version: 68.4.1
    • Operating system + version: Windows 10
    • Version of the add-on: 2.0.6

    I was using 98% of my gmail space, so I used the add-on to download about 3.5 GB of attachments and then once I verified they were good, I used the "Just delete attachments from selected messages" function. Gmail now shows these attachments prefaced with "deleted" and they appear to only take up 1kb of space, but Gmail still shows me using 98% of my 15 GB. Somehow it is still counting the original size of the attachments. Help?

  • graba February 12, 2020 at 5:33 AM

    Approved the thread.
  • Mapenzi
    Senior Member
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    • February 12, 2020 at 9:54 AM
    • #2

    Did you compact the folders of your GMail accounts after deleting the attachments?

    I guess this would mainly concern the "Inbox" and "Sent" folders.

    http://kb.mozillazine.org/Thunderbird_:_…pacting_Folders

  • loophole64
    Junior Member
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    30. Jan. 2020
    • February 12, 2020 at 9:57 PM
    • #3

    Compacting folders frees up space locally, it doesn't do anything to the gmail server. I can view the messages in the Gmail web interface and they show they are only 1 kb in size now, where they used to be around 3 - 7 MB (mp3 files). But gmail says I am still nearly at capacity (14.88 of 15 GB used).

  • Thunder
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    • February 12, 2020 at 10:39 PM
    • #4
    Quote from loophole64

    Compacting folders frees up space locally, it doesn't do anything to the gmail server.

    Unfortunately, Gmail may be special.

    Technically deleting attachments creates a duplicate message without the attachments and the original message is then deleted. However, Gmail may keep every message in its archive (see Gmail settings on their website). I am currently unsure about the behavior.

    Gruß
    Thunder ( Mein persönlicher Wunschzettel )

    Keine Hilfe per Konversation! - Danke für Euer Engagement und Eure Geduld!

  • Thunder
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    • February 12, 2020 at 10:47 PM
    • #5

    This could be the necessary options change in Gmail:

    Gruß
    Thunder ( Mein persönlicher Wunschzettel )

    Keine Hilfe per Konversation! - Danke für Euer Engagement und Eure Geduld!

  • Thunder December 6, 2023 at 11:06 PM

    Moved the thread from forum AttachmentExtractor Continued to forum Erweiterungen.
  • Community-Bot September 3, 2024 at 8:40 PM

    Closed the thread.

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