THUNDERBIRD DOES NOT DOWNLOAD MESSAGES

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    Hi

    I have Thunderbird 78.5.0 (64-bit) installed on my Windows 10 Pro (64-bit) PC.

    I have the e-mail account well configured, but Thundebird does not download messages (641 messages) from the server.

    See the two images:

    - In the bottom bar of program, it is informing that are downloading 1 of 641 messages ...

    - But in the Inbox there is no messages received.

    With the same settings, in Outlook 2019, messages are well downloaded. I copied all messages from Outlook 2019 and pasted it into a folder. Then, I converted them to MBOX and imported them into Thunderbird. Successfully.

    But I don't want to use Outlook 2019; I want to use Thunderbird.

    Some configuration may be missing.

    I do not know more. I need help, please.

    Thanks.

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  • graba November 25, 2020 at 1:02 PM

    Approved the thread.

    Hallo,

    Quote from saiDleinaD

    I have the e-mail account well configured

    Vielleicht nicht well genug.

    Und woran machst du fest, dass es im Outlook tatsächlich dieselben EInstellungen sind? Irgendwas ist ja anders ...

    Eventuell kannst du noch Informationen zum Postfachanbieter und zur Antivirensoftware nachreichen. Relevant sind oft genug auch Informationen, ob du dein Konto per IMAP oder per POP abrufst - und im konkreten Fall dürfte ein (anonymisierter!) Screenshot der Kontoeinstellungen außerordentlich hilfreich sein.

    MfG

    Drachen


    PS: Nur Großbuchstaben wie im Betreff gelten als Anschreien und lesen sich auch schwerer, eventuell kannst du das gelegentlich noch ändern ;)

    PPS: ich rätsele über die Rautenzeichen # am Anfang und Ende. Tiefere Bedeutung oder eine Gewohnheit aus irgendeinem anderen Forum/Medium?

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    Hello Drachen

    I write in English as it is easier for me.

    But in German, I translate without a problem. Thanks.

    I am attaching the configuration on my Thunderbird.

    I use POP (pop.email.com.br) to receive.

    I have to use the GMail SMTP, from my GMail Account.

    The reason: while this Provider kept the reception (POP) free, to send (SMTP) it is charging.

    To get around this, I have this configuration.

    I'm just having trouble receiving (POP).

    When sending SMTP GMail, everything is fine.

    I use Kaspersky Total Security 21.2.16.590.

    I await your instructions.

    Thank you.

    Hug.

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    Hallo,

    ich kenne diesen Provider leider nicht. Einige andere Provider sperren den Abruf mit anderen Mailclients, könnte das hier auch der Fall sein?

    Auch Kaspersky kann natürlich in den Mailabruf hineinpfuschen: Lässt du Kaspersky auch den verschlüsselten Mailabruf überwachen?


    graba: herzlichen Dank, dass du einen bereits selbst bemerkten Irrtum nochmal herausstreichst, so muss das sein.

    MfG

    Drachen

    Holà,

    Quote from saiDleinaD

    I'm just having trouble receiving (POP).

    There is something strange in your second screen shot showing the folder pane.

    In POP accounts Thunderbird normally doesn't create the "Rascunhos" (Drafts) folder as a subfolder of "Caixa de entrada" (Inbox). But I don't know whether this anomaly is the cause for Thunderbird not downloading the Inbox messages.

    In your third screen shot with the Server Settings I noticed that the "Server Name" has another domain than the one in your "User Name". Why is the server name "pop.email.com.br" and not "pop.es....a.net" since you have an email address at "es....a.net" ?

    But I'm not familiar with Brasilian specifities .....

    Quote from Drachen

    herzlichen Dank, dass du einen bereits selbst bemerkten Irrtum nochmal herausstreichst, so muss das sein.

    Wenn du die Zeitstempel vergleichst, wirst du feststellen, dass sich deine Korrektur mit meinem Beitrag überschneidet. Insofern passt deine obige Bemerkung nicht. ;)

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    Hi Drachen, Mapenzi and graba.

    This POP address (pop.email.com.br) is an alternative Server of the Provider "Inova". Users built their address among dozens of options. Inedit and very good.

    This Provider is no longer free for sending mail (SMTP), while maintaining reception POP free. But with a different / alternative address. As indicated.

    It works well at reception and, to send we have to use an SMTP different from another Provider. I chose GMail.

    But I already solved this problem:

    - Google-GMail itself has a great tool.

    - So I created a new extra account on GMail.

    - In it I included the Inova Account; thus, I being able to enter this account as if it were a GMail account.

    - Then, on this same Inova Account, now on GMail, I went to "Import Messages" and other data, where I inserted the POP of the Inova Account.

    - Google installed a Tool on the PC.

    - After being installed, this tool transferred all six hundred and such messages, placing them in the GMail Inbox. In that Inova Account (now in GMail).

    In Thunderbird I added the Inova Account, with GMail settings. Everything is working very well.

    Thank you all. Sorry for the inconvenience.

    Hugs and health.

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